Key Responsibilities

• Provide exceptional support and guidance to our creators, addressing inquiries, and resolving issues promptly and efficiently.
• Onboard new creators to the Heylist platform, ensuring they understand and utilize all features effectively.
• Develop and maintain strong relationships with creators, understanding their needs and providing tailored advice to help them succeed.
• Gather and analyze feedback from creators to identify opportunities for improving their experience and the platform’s functionality.
• Collaborate with the product and marketing teams to communicate creators' needs and insights.
• Participate in the development of resources and tools for creator education and growth.

‍

Qualifications

• Bachelor’s degree or equivalent experience in customer service, communications, or a related field.
• Strong interpersonal skills with a genuine passion for helping others.
• Excellent communication skills, both written and verbal.
• Ability to handle multiple tasks, prioritize effectively, and work in a dynamic, fast-paced environment.
• Familiarity with the influencer marketing industry and digital content creation.
• Experience with CRM tools and customer service software is a plus.

‍

What We Offer

• A role directly impacting the growth and success of influencers in the digital space.
• Competitive salary and benefits.
• A vibrant, supportive, and collaborative work environment.
• Opportunities for career advancement and professional development.

‍

Join our team at Heylist as a Creator Success Representative, where you'll be the cornerstone of support for our creative community, helping to fuel their passion and success in the influencer marketing world.